FAQ Page

 

Heady Creations FAQs:

  1. What are your products made of?

All of my handmade products are crafted using epoxy or UV resin. Resin is a two-part liquid medium that when mixed together becomes a solid plastic like material. Resin is used as a clear topcoat or can be poured into silicone molds to become 3-D items. I use a variety of other material materials in combination with the resin to create functional homegoods and accessories.

  1. Is resin safe to use?

Resin is a toxic material when it is in its original liquid form. Once the resin is mixed, and the chemical reaction has occurred, It becomes 100% nontoxic and safe to touch, wear, and safe for food contact. This means you can use all of your functional items with peace of mind that your safety is taken into consideration.

  1. Are the natural elements real?

 All of the natural elements that I use in my handmade products are indeed real sourced from the outside. All the flowers are handpicked, pressed and dried by me. All seashells and sand are collected from local beaches. Insects and butterflies are ethically sourced and sealed inside the resin to preserve them.

  1. Where can I find your products in person?

I wholesale and sell my products on consignment at multiple local store fronts and gift shops including Pink Crow Collective, Wicked Good Elderberry, Green Luxe Plant Vault, Berry and Berry Floral, and Sunrise Bagel. I also attend a variety of in person pop-up markets throughout the year where you can find all of my products displayed. You can find a list of these markets with their dates and locations under the “Shop In Person” tab on my website. 

  1. Do you ship outside of the U.S?

We do not currently ship outside of the United States, but we hope to in the near future.

  1. What payment options do you accept?

All major credit cards, debit cards, Apple Pay, Paypal are accepted online. In person, all major credit cards, debit cards, Apple Pay, PayPal, Venmo, Cashapp, and cash are accepted as payment methods. Checks are NOT accepted in person. 

  1. Do you offer refunds? 

Because all handmade items are made to order and unique with no replications, I do not accept returns or exchanges after a purchase has been made.

  1. What are your products used for?

I make a variety of functional products that can be used for many purposes. My trinket trays are commonly used to hold tiny trinkets, loose jewelry, keys, and coins, and many other possibilities. Storage jars are also multifunctional and can be used to store anything with their airtight twisting seal. All the accessories that I create are absolutely functional and made to be worn on your body as jewelry or headpieces. I create functional kitchenware, such as spoon rests, charcuterie boards, and coasters. 

  1. What metals do you use for your jewelry?

All of my handmade earrings, necklaces, and rings are made with epoxy resin and zinc and nickel free metals. This means that they will not discolor the skin or cause irritation for those with sensitive skin. 

  1. How do I clean my items without damaging them?

Resin is 100% waterproof once fully cured. You can use warm water and a soft cloth to clean the surface of any resin coated items. Avoid using any abrasive material to prevent scratching on the resin surface. Do NOT fully submerge anything made out of wood/bamboo and resin in water to prevent mold. Do not put anything made with resin in the dishwasher due to the materials resistance to heat. Hand wash all resin products and dry in a timely manner. 

  1.  Do you accept custom orders/requests?

I do accept custom order requests with the contingency that it is within my skill set And fits my style of work. I can take specific earth elements, such as wedding bouquets or special seashells, and incorporate them into my handmade pieces to create personalized and unique gifts.

  1. How do I keep my item(s) preserved the longest?

Any handmade items containing real pressed flowers will eventually fade overtime From natural causes such as light. You can prolong the life of your resin items containing flowers by avoiding placing them in areas where there is direct sunlight. Avoid putting your resin items in windowsills or on the dashboards of your car. This will help the color of the flowers stay vibrant for longer.